1. My institution has a subscription to Am J Pathol, and access to the Am J Pathol Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated.

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the paper Am J Pathol, and I can't get access to it online. Why?

   Your institution has not yet activated its institutional subscription to Am J Pathol Online. All subscribers to the paper journal also receive access to the online journal. Notify your library that you would like access to the Am J Pathol Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access Am J Pathol Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to Am J Pathol Online.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use Am J Pathol Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access Am J Pathol Online simultaneously.

   An online subscription permits unlimited simultaneous Internet access to Am J Pathol Online by authorized users at one location (the employees, faculty, staff, and students officially associated with the subscriber, and authorized patrons of the subsciber's library facilities that are administered from the subscriber's site or campus) through the use of the institutions's IP address. Only authenticated and authorized users (as determined by the subscriber) may access Am J Pathol Online from other locations (e.g., through dial-in, telnet, etc.)

6. How can I tell if my institution has subscribed to Am J Pathol Online

   If your institution has a subscription, you'll automatically have access to the Tables of Contents, Abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future Tables of Contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, you can subscribe to Am J Pathol Online with a personal subscription.

7. Can my institution subscribe only to the electronic version?

   No, at the present time, the electronic version is provided as an added benefit only to subscribers of the print version of Am J Pathol.

8. Will we still be able to get the print version? And for how long?

   Yes, institutions and individuals will be able to receive the print version for the foreseeable future. At some time, the ASIP (owner of Am J Pathol) may allow separate subscriptions for the electronic and paper versions.

9. If our Am J Pathol Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

   Yes, when you buy a subscription to Am J Pathol Online, you have access to all years of the database.

10. How can I access the Am J Pathol Online if I am not an ASIP member and I don't have access through an institutional subscription?

    You may purchase the Am J Pathol as an Individual (Non-Member) subscriber or you may wish to apply for ASIP membership. Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

Still have questions?

For further information, please contact Am J Pathol subscription services office:

Office hours are Monday-Friday, 9:00am - 5:00pm Eastern Time.

The American Journal of Pathology
9650 Rockville Pike
Bethesda MD 20814-3993
Tel: 301-634-7937
Fax: 301-634-7961
Email: ajp{at}asip.org